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Overview

The Sentinel Agent is Ewake.ai’s always-on system that continuously monitors your production environment, interprets alerts, and delivers context-rich insights directly to your team. Instead of simply notifying you when something goes wrong, the agent reasons about what the alert means:
  • Analyzing system signals (logs and code)
  • Correlating patterns across services
  • Highlighting likely root causes
  • Recommending next actions
  • Communicating findings directly in Slack
This transforms raw alerts into actionable intelligence and dramatically reduces time-to-decision for engineering teams.

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Prerequisites

Before setting up the Alert Response Agent, ensure you have completed the following integrations:

Connect Slack

Set up your Slack integration →

Connect Observability

Set up your observability platform →

Connect Codebase (Optional)

Set up your Git integration →
Connecting your codebase is optional but recommended for more accurate incident analysis.

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Setup Instructions

1

Access Your Ewake Instance

Go to company.ewake.ai and log in to your account.
2

Navigate to Integrations

Go to the Integrations tab.
3

Open Slack Configuration

Click on the Slack integration config button.
4

Configure Alert Response Channel

You will see dropdown menus where you can choose where and how Ewake should send alert responses.a. Select the ChannelIn the first dropdown, choose the Slack channel where you want Ewake to send alert responses.
Choose the channel where your alerts are posted (e.g., #alerts, #incidents, #monitoring).
b. Select the BotIn the second dropdown, choose which bot’s alerts Ewake should respond to (e.g., Datadog bot, PagerDuty bot).
5

Save Configuration

Click Save to complete the alert response configuration.
Your Alert Response Agent is now configured! Ewake will automatically respond to alerts in your selected channel.